IndustriesInsuranceRegulated2026-10-06
Insurance: public support for AI nearly doubled in a year, but using AI can still cost policies
39% of consumers think it is a good idea for their insurer to use AI to improve services, up from 20% — yet 36% are still less likely to buy from an insurer that publicly uses AI.
Survey scope: Insurity's 2026 AI in Insurance Report finds 84% of US consumers use AI tools at least occasionally and 27% use them daily.